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Browser requirements Google Chrome Mozilla Firefox version 79 or higher Microsoft Edge version 84 or higher Opera My stream is buffering! Please ensure you are using Chrome, Firefox, Safari, or Edge browser.Please ensure you have enough bandwidth to watch the stream.Please ensure you have enough processing power on your machine to watch the stream.If you […]

How to share your screen AND watch your participants in Google Meet

You can still see your participants as you share your screen. It is really simple. Open the window you want to share (e.g. a browser window with a YouTube video playing). When you click on “Present now”, select “A window” or “A tab” instead of “Your entire screen”. Select the window or browser tab you […]

Reading websites out loud with text-to-speech tools

Sometimes its easier to learn by hearing, instead of seeing. Select and speak is a new screen reader extension that can read aloud any selected text within the browser window. It is very easy to setup and supports 27 different languages. It is available on the following browsers: Chrome Opera Brave Microsoft Edge Internet Explorer To setup, […]

Disabling pop-ups and animations

Popup windows and animations can be very distracting, and make it difficult to browse the web easily. However, modern web browsers now all have functionality to block popups and animations, either through its settings or by downloading a browser extension. You can also disable adds, to make pages less cluttered, by downloading an ad-block extension. […]

Mouse Accessibility on Windows

The mouse feature allows you to control your mouse only with your numeric keypad. This allows for more control over the mouse position, to make it easier to navigate the web and third party applications. Click on start, and open Settings using the navigation menu on the left. In settings, select ease of access. Select Mouse from the navigation menu to […]

Speech Control on Windows

Speech control makes your device easier to use if you have limited reach or strength. With this feature, you can fully control your device using only your voice and use speech to text when you need to type. Click on start, and open Settings using the navigation menu on the left. In settings, select ease of access. From the […]

Eye Control

Eye control allows you to use eye tracking technology to control the mouse, type using an on screen keyboard and communicate with people using speech to text. To use this feature, connect a supported eye control device to your computer.

Windows On Screen Keyboard

The on screen keyboard allows you to use a fully functional virtual keyboard while browsing, or just using the operating system. See below on how to turn on this feature. Click on start, and open Settings using the navigation menu on the left. In settings, select ease of access. In the navigation menu on the left side of the […]

Enabling Closed Captions in Zoom

To turn on closed captions for zoom, first sign into the web portal with your username and password here. Once signed in, navigate to settings on the navigation bar at the left hand side of the screen. In settings, make sure you are in the Meeting tab. Then select In meeting (Advanced) from the options below. Make sure that Closed captioning is turned on. […]

Enabling Closed Captions On Vimeo

To turn on Vimeo subtitles/closed captions, select the small cc button at the bottom right corner of the player, then choose the language that you would like them to be displayed in.

Enabling Closed Captions on YouTube

To turn on YouTube subtitles/closed captions, select the cc button in the bottom right corner of the video.

Magnifier On Windows

Magnifiers are available on most operating systems. They allow the user to zoom in on any application, including browser windows and third party applications like Zoom. To turn on this feature on Windows, click the Windows logo key and the Plus sign (+) on your keyboard at the same time. A menu will appear, with a plus(+) and minus(-) sign, selecting these will zoom […]

Zoom screen reader support

Zoom now officially supports the most popular screen reader programs. Read below on how to setup JAWS, the screen reader for Windows OS: JAWS is a free software that allows visually impaired people to interact with the Windows operating system. Click here to go the downloads page, and then select the most recent link to start the download. […]

Screen Readers For Your Browser

Select and speak is a new screen reader extension that can read aloud any selected text within the browser window. It is very easy to setup and supports 27 different languages. It is available on the following browsers: Chrome Opera Brave Microsoft Edge Internet Explorer To setup, first visit here and select ‘add to chrome’ on the right […]

Unmuting the Vimeo player

When opening the player, sometimes it will be automatically muted and you won’t hear any sound. Follow the steps below to unmute the player: In the bottom right hand side of the player, the volume button will be grey if muted. To unmute the player, click and hold on this button and without letting go, […]

“Sorry, this video does not exist.”

The stream has been stopped or taken down by the host.

“Playback error: we’re having trouble playing this video.”

If you have left the page idle for a while, you are likely to get this error. Refreshing the page should fix the issue.

“Browser error: your browser is having trouble with this video file.”

If you’re receiving this error, it means that your browser can’t fetch the media for unknown reasons. Refreshing the page should fix the issue.

“Network error: a network hiccup interrupted playback. Please reload the player and try again.”

This error means that you have lost connection to the servers. Try refreshing the page, if this doesn’t work then make sure that you’re connected to the internet.

“Unsupported viewing environment: Your system is having trouble playing this video”

If you’re seeing this error, it means that your device may not be able to handle playing the video. Try viewing the stream from a different device.